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Frequently Asked Questions

Complete the online enquiry form and we will contact you with further information regarding availability and to book in a tour.

Yes absolutely, we recommend contacting the centre to book a time. Head to the location page for the centre contact phone number.

We provide morning tea, lunch, afternoon tea and a late snack where required. We have our own qualified cook who plans and prepares nutritional meals daily. Our menu is displayed in the centre each week and we welcome families’ feedback. All meals are included in our fees.

Yes, we provide nappies and wipes for babies and toddlers.

Absolutely. Mothers who are breastfeeding are welcome to visit the service at any time or during breaks from work to feed their babies. Our recommendation will be to keep all infants on breast milk or infant formula as the main drink until at least 12 months of age. Parents will be asked to supply breast milk in multiple small quantities to prevent wastage.

Breastfeeding parents will be asked to discuss with educators what to do if expressed milk runs out. Parents will be asked to clearly label bottles of milk (formula or expressed breast milk) with the infant’s name and the date of preparation. Parents will be asked to provide sterilised equipment (bottles, teats and other utensils) for the very young infant. Parents must indicate on the enrolment form any known allergies or food reactions and any specific or special dietary requirements.

6.30am – 6.30pm Monday to Friday and closed on Public Holidays.

Please contact the centre to find the daily fees specific to your needs.

What do I need to pack in my child’s bag?

  • A sunsafe hat which covers your child’s face, neck &ears (you will receive one on your first day)
  • Change of clothes (when involved with hands-on play-based learning, your child may get a little messy!)
  • A bib or two
  • Comfort item (if required), such as a toy or blanket
  • Dummy in a sealed, named container (if required)
  • Sleeping sheet set or blanket for nap time
  • Bottles
  • Expressed milk (if required)
  • Water bottle with a lid or a sippy cup
  • Any medications – please give these to centre staff to manage directly.

 

All of our families are given access to Storypark when enrolling. Storypark is an online platform and app that allows families to be more involved in their child’s day and share their journey. Through Storypark, your child’s educators will record and communicate learning as it happens via photos, video, audio and observations within a secure online learning environment.

Yes, included in our fees we offer weekly incursions including a sport, music, dance and yoga program. Please contact the centre for the days these occur.

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Call Us 1300 00 PLAY