FAQ's

Discovering the world of early childhood can be a lot to take in. We understand the trust you are placing with us when enrolling your child. Our commitment to you is that we will provide a safe and nurturing environment, while delivering the highest quality program and meaningful experiences. At Sanctuary Early Learning Adventure we want to provide our families with the resources and information they need to best support them. We value the participation of parents within our services as partners in the education and care of children. We encourage families to let us know how we can support them to become more involved in our centre. We believe that communication is the key to a successful early childhood environment.

Long day care services are assessed under national quality standards. These particular early learning environments provide licensed care for children aged from six weeks to five years and can be open from 6:30 am to as late as 6:30 pm. Families are also given the option of full-time care from Monday to Friday or part-time care where they can choose specific days throughout the week.

Child Care Subsidy (CCS) is a subsidy that is provided by the government to help you with the cost of child care.

To be eligible, you must: 

  • care for a child 13 or younger who’s not attending secondary school, unless an exemption applies
  • use an approved child care service
  • be responsible for paying the child care fees
  • meet residency and immunisation requirements.

For more information or to apply, visit my.gov and apply through Centrelink.

CCS percentages are worked out based on the below: 

  • your family’s income
  • the hourly rate cap based on the type of approved child care you use and your child’s age
  • the hours of activity you and your partner do.
  • The amount of subsidised child care you can access per fortnight applies to each child

Check out our CCS Calculator today for more information

Under the National Law and Regulations, services are required to base their educational program on an approved learning framework. This should focus on addressing the developmental needs, interests and experiences of each child, while taking into account individual differences.

The early years learning framework (EYLF) learning outcomes are:

  • Children have a strong sense of identity
  • Children are connected with and contribute to their world
  • Children have a strong sense of well being
  • Children are confident and involved learners
  • Children are effective communicators.

An approved kindergarten program is:

  • provided for children in the year before Prep (i.e. children who are aged four by 30 June in the year they start—see kindy age requirements
  • provided for 15 hours a week for 40 weeks or one school year
  • play based
  • delivered by a qualified early childhood teacher
  • non-compulsory.

Click here to download PDF

The National Quality Framework (NQF) provides a national approach to regulation, assessment and quality improvement for early childhood education and care and outside school hours care services across Australia. This includes a quality rating system for services and the National Quality Standards (NQS). Fact Sheets about the NQF are available through your Nominated Supervisor.

Click here to download PDF

A qualified Educator must hold their Certificate III in Early Childhood Education and Care. A Lead Educator must hold their Diploma in Early Childhood Education and Care.

A qualified Early Childhood Teacher (ECT) must hold their Bachelor of Education (Early Childhood). 

The National Quality Framework (NQF) sets out the minimum child ratio requirements for children’s education and care services.

 

Age of children

Educator to child ratio

Birth to 24 months

1:4

Over 24 months and less than 36 months

1:5

36 months up to and including preschool age

1:11

Over preschool age

1:15

As we receive an overwhelming amount of enquiries, the waitlist fee secures your place of the waitlist. Once we confirm your place this then transfers to become your enrolment fee.

The enrolment fee provides your child with a hat, drink bottle and t-shirt.

Monday to Friday 8.00am to 4.30pm. 

They may vary depending on the centre of attendance. Our incursions would look like dance, sport, yoga, music or language lessons. 

Storypark allows families to be more involved in their child’s day and share in their journey. Through Storypark, your child’s educators will record and communicate learning as it happens via photos, video, audio and observations within a secure online environment. Receive instant feedback and plan new ways to extend your child’s unique interests and abilities. This also allows us to have an online community notice board. All important messages and upcoming event reminders are listed on here as well so you will never forget about an important event.

The Storypark for Families app, which is the app with the purple icon, has been designed specifically with parents and family members in mind. If you don’t already have it, it can be downloaded for free from the Google Play Store for Android or the Apple Store for iOS (iPads and iPhones).

Click here to download PDF

XAP gives families the ability to log in at any time to manage CCS, account information, bookings and billing arrangements.

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